Last updated: 13/01/2026

Privacy Policy

1. Overview

Ablelytics is committed to protecting personal data and ensuring compliance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

This policy describes how personal data is collected, processed, and safeguarded.

2. Categories of Personal Data

Account and Identity Data

  • Name
  • Email address
  • Account credentials (securely stored)

Service Usage Data

  • Websites assessed
  • Accessibility scan results
  • Platform interaction data

Billing Data

  • Billing contact details
  • Subscription status

Payment card details are processed and stored by the payment provider only.

Technical Data

  • IP address
  • Device and browser metadata
  • Cookie identifiers

3. Lawful Basis for Processing

Personal data is processed under one or more of the following lawful bases:

  • Performance of a contract
  • Legal obligations
  • Legitimate interests
  • User consent (where applicable)

4. Purpose of Processing

Personal data is used to:

  • Deliver and maintain the Service
  • Generate accessibility assessment reports
  • Manage billing and subscriptions
  • Monitor performance and security
  • Provide support and service communications

5. Third-Party Processors

Personal data may be processed by approved third parties, including:

  • Google Analytics (usage analytics)
  • Firebase (authentication and infrastructure)
  • Payment service provider (to be specified)

All processors operate under GDPR-compliant agreements.

6. Data Retention

Data is retained only for as long as necessary to fulfil contractual, operational, and legal obligations.

Users may request deletion of personal data, subject to statutory requirements.

7. Data Subject Rights

Under GDPR, Users have the right to:

  • Access personal data
  • Rectify inaccurate data
  • Request erasure
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

Requests may be submitted via email.

8. Security Measures

Appropriate technical and organisational measures are implemented to protect personal data against unauthorised access, loss, or disclosure.

9. Contact

Email: privacy@ablelytics.com

Registered address: [TO BE ADDED]